How to cancel your PureVPN account in 2020

PureVPN is one of the most reliable VPN services on the web. The service has been a part of the VPN industry for over twelve years. In the meantime, it has served millions of people from all over the globe.

PureVPN is offers different packages for all types of VPN users. Its plans range from a single month plan to 5-year plans. Each plan has its own benefits. Recently, the VPN service has also launched a trial package for new users that allows them to pay just $0.99 and use PureVPN’s premium features for the entire week.

PureVPN’s exclusive range of premium features includes end-to-end encryption of your online traffic as well as access to over 6500+ servers in 140 countries. PureVPN is the best VPN t choose whether you’re a security enthusiast or a streaming fan.

However, there might still be reasons for you to not go for PureVPN. No VPN service is perfect, and neither is PureVPN. So, if you feel unsatisfied with the service you’re getting, and you think that you’d like to get your money back, then the process to do so is very easy.

PureVPN is current offering a 31-day refund policy. This used to be a 7-day policy not so long ago, when users only had a week to decide if they wanted to continue using PureVPN. The policy has been extended to 31 days in order to make things more convenient for the user.

So, if you’re the unhappy customer who wants to apply for a refund, then there’s good news for you. Because the method for applying for the refund is easier than you think it is. The following guide will explain to you how cancel your PureVPN account in 2020.

How to cancel PureVPN account?

There are two different methods that you can use in order to apply for a refund. Both these methods are explained step by step below.

Method 1: Live Chat

1. Just visit the PureVPN website and click on the live chat window
2. Ask the support agent to cancel your PureVPN account
3. You will be asked to provide a reason for doing so. Also, you’ll have to provide your email address
4. After everything checks out, the support agent will confirm that your cancellation request has been approved and that you will receive your refund with a designated period.
5. Later, you will receive a confirmation email from PureVPN telling you that your account has been cancelled.
6. Usually, it doesn’t take more than a day for the user to receive his refund.

Method 2: Member’s Area

If you feel that the live chat option is a bit complex for someone of your nature, then there is another method that you can follow. You just have to visit your PureVPN member area and follow the steps mentioned below.
1. You can log into PureVPN’s member area by visiting the website and entering your PureVPN credentials
2. Once you’ve logged in, you can open the cancellation form. You will just need to enter your username and a few other details in order to apply for the refund.
3. Once everything is done, PureVPN’s support team will contact you at the earliest and see to your request.

How to cancel auto-renewal

There is an auto-renewal process in most PureVPN plans. This happens to make it convenient for users who don’t want to subscribe to the service again and again. However, there are some who don’t want to work with the auto-renewal process and feel that they would make the decision themselves when the time comes. In this case, it would be helpful if you turn off the auto-renewal process before-hand.

Here are the steps you need to follow to turn off PureVPN auto-renewal. This method works for PayPal. The method for other payment methods is more or less similar.

1. Login to your PayPal account
2. Navigate to Profile
3. Go to My Money
4. Go to the Update tab which is right beside the “My Preapproved Payments” option
5. Now you select the payment association with PureVPN and choose to cancel that

That’s it!
Now that you know how to cancel your PureVPN account, you won’t have any problems once you choose to go with this option.